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Complete with Interface, Software and ECU key |
FAQ - Frequently Asked
Questions....
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Hopefully all your questions are answered below, however you can email support@dealertool.co.uk if you
have any further questions.
What
bikes does it support... ?
All Triumph Fuel Injected bikes from the first Sagem ECU bikes to the latest Keihin ECU bikes.So long as they have the 16pin diagnostic connector. Back
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How
Does It Connect ...
?
All Triumph EFI bikes are fitted with an industry standard 'OBD' or 'diagnostic' connector. Simply plug this into your interface lead and plug the other end into your PC's USB port. (note some of the latest bikes now have a square 6pin diagnostic connector, we dont support those just yet. The diagnostic connector is located under the seat on most models, although the Sprint 1050 and Trophy has its connector in the front Right hand side storage compartment. Some models have it in the side panel. Back
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What does it do ... ?
You have, in one simple to use package, a powerful tool that gives you all the dealer functions in an easy to use format. With DealerTool you can:
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Throttle
Balance - How?
Many are confused how we can check the balance of the throttles without vacuum gauges! DealerTool gives you a graphical display of each cylinders inlet manifold pressures. You can check the balance of the bikes throttle bodies without even picking up a screwdriver! If they need adjusting you still need to turn the adjusting screws on the throttle bodies, but you can quickly check them without the need for expensive balance gauges as DealerTool has this function built in at no extra cost! Note: this function is not available on the older models with Sagem ECU's. Also the Speed Four and Daytona 600 & 650 models do not support throttle balance. This is a limitation of the EFI system not DealerTool. Can I
Reprogram my ECU ...
?
No, this would invalidate your warranty and can cause engine damage if you are not extremely careful. DealerTool can still be used to diagnose the system alongside a 'PowerCommander' or similar device. Most of our customers are not interested in messing with their bikes, but do want to be able to maintain them properly. Safety critical systems on new bikes with Ride-by-wire and traction control may be affected if you reprogram the ECU. DealerTool can be used with total confidence as it cannot damage the ECU content. Back
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Can I
use it on more than one bike ...
?
The first time DealerTool is connected to your bike you must click on the 'ECU Data' from the main page. This information must be emailed to keyreg@dealertool.co.uk and a Registration key will be sent back to you by return. (this usually takes only a couple of hours, but please allow 24hrs as we are not always able to respond immediately especially across different time zones) Simply add this registration key and the software will remember it, unlocking the full use of DealerTool for your bike. When you buy DealerTool, a 1 bike software key is
included. You can buy additional keys to allow use on more bikes at £24.99
each. If you want to use on many bikes you can upgrade at any time to the
unrestricted version and just pay the difference- see below.
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What
type of computer do I need ...
?
A desktop PC or Laptop, running, Microsoft Windows 10 64 bit / (WIN 8 / 8.1 64 bit versions will also work) 1 spare USB port. (2 USB ports for the unrestricted version) The interface cable is approx 1.5m long so you may require a USB extension lead if you cannot get your PC next to your bike. (USB is not recommended to be extended by more than 5 meters, although it often works fine longer than this) MAC? Customer feedback suggests that DealerTool will run on a MAC using “bootcamp” or “parallels” - but we have no knowledge on this and are unable to offer support on this. *Note: Only the later interfaces (ver2.5, ver2.6, or ver3.0) support Win8 & Win10. Our newer V3 cables work with Win10 without the driver issues of earlier types. (Please email us if you need to upgrade your old cable if you are moving to a new Win10 PC and you find your old cable no longer works.) Back
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Is
my warranty invalidated ...
?
No, your warranty is unaffected and you cannot harm or corrupt your ECU by using DealerTool. DealerTool connects and works exactly like the tool they use at your dealer. Your dealer will also not be able to tell that you have used DealerTool on your bike. Back
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Can I use
this software with an interface I already have ...?
No, The DealerTool interface is modified from those that you can buy on the internet. Several, cheap, generic 'OBD' scantools are available on the 'net, but they do not have the same level of functionality as DealerTool. They are not at all user friendly, and will not give you access to all the information your ECU has, or allow you to perform the important system test routines, brake bleed functions or ECU adjustments. Generic OBD tools cannot access the manufacturer specific data that DealerTool does. DealerTool is the only unit on the market to support all Triumph models in one package and allow service light reset and ABS diagnostics. I service many bikes, can I buy DealerTool to use on bikes without having to buy a bike specific key each time?... Yes, DealerTool offers an option for bike dealers, workshops or individuals, to purchase a one-time registration key so that individual bike keys are not required. To buy the unrestricted version click here. You can also upgrade if you already purchased the std version just by paying the difference. If you want to upgrade please contact us. Back
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This site was last updated Jan 2024